Many people who visit our headquarters are amazed to see how much work goes on behind the scenes after you place an order. Our support staff handles all of the paperwork and does whatever it takes to make sure that the order and delivery processes run smoothly. For example, they check to make sure that the prices on invoices match the prices negotiated by the purchasing and sales groups, and they check to make sure invoices only include items that were actually shipped. They arrange for any necessary credits, direct phone calls, and handle all of the accounting for IdaPac. You may never actually meet or talk with one of our talented support staff members, but their teamwork and attention to detail make it possible to provide our customers with the superior customer service they’ve come to expect.      © 2008 Idaho Pacific Company Inc. All Rights Reserved.